Hurrican Sally is projected to landfall on Monday evening early Tuesday morning. YOUR credit union is taking preparations to ensure continue operation during this emergency. Due to the scheduled landfall, the credit union will remain in remote operation on Tuesday, 15 September to continue providing services to the membership. If conditions allow we should resume COVID-19 emergency operations (Main office manned on Tuesday and Thursdays, Remote location on Monday, Wednesday and Friday) on 17 September 2020, Thursday.
Remember to call the 800 number or contact YOUR credit union via email. Also, if you are effected by this or Hurrican Laura let the credit union know to assist with financial concerns.
James C. Pulse, President/CEO
COVID-19 INFORMATION - UPDATE 09
YOUR credit union continues to provide services to the membership. We are now operating under limited conditions the main office lobby is open on Tuesday and Thursday from 8:00 am to 12:00 noon. The Federal building remains closed to the public, thus only those that work in the building have access to the lobby, if you need such in-person access contact the President/CEO to arrange an appointment. The credit union remains operational Monday - Friday 7:00 am to 12:00 noon via phone or email contact.
The state of Louisiana is moving toward Phase 3 , but New Orleans remains in Phase 2. Further, the federal authorities have not revised their restrictions for non-estential personnel. Therefore public access to the main credit union office is restricted to those with an appointment only, all must be wearing a mask to enter the building or credit union office and office hours remain restrictive. Call the office prior to coming down for a visit, most request can be conducted over the phone or completed by other means. If you need the check immediately account transfer is available, overnight or the President/CEO will meet you outside the building.
Continue watching the web site, facebook and emails for updates as we move forward to normal operations.
James Pulse, CGECU President/CEO .