COVID-19 INFORMATION - UPDATE 11B
Currently the credit union will be operating Monday-Friday from the remote location, use the 800-772-6163 or email firstname.lastname@example.org to contact the credit union.
YOUR credit union continues to provide services to the membership while operating under COVID-19 restrictions. The Federal building remails closed to the public, thus you must have an appointment or work in the building to get access to the main office. The main office is open on Tuesday and Thursday from 8:00 am to 12:00 noon to serve those that work within the building. The office is operated at the remote site on Monday, Wednesday and Friday from 7:00 am to 12:00 noon.
Contacting your credit union can be accomplished through the 800-772-6163 number or email email@example.com . If you call the 800 number give it time, it has to locate me at the remote site, if you do not connect you will go to voice message. If you leave a voice message I will call you back. The 800 number can be used for after hours if you are locked out of your account or other emergency needs. I will return your call if you leave a brief message and I am near a computer to assist you in the request. Non-emergencies will be handled the next business day.
Continue watching the web site, facebook and emails for updates as we move forward to normal operations.
James Pulse, CGECU President/CEO .